Terms and Conditions

DISCLAIMER

Last updated September 01, 2022

WEBSITE DISCLAIMER

The information provided by Triple Gem Affiliation Consultancy Pte Ltd (we us or our) on triplegem.asia (the "Site") is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.

TESTIMONIALS DISCLAIMER

The Site may contain testimonials by users of our products and/or services These testimonials reflect the real-life experiences and opinions of such users. However, the

experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.

The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on me site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general pubic.

The views and opinions contained in the testimonials belong solely to the individual use and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for the testimonials.

SALE OF MOBILE NUMBERS DISCLAIMER

We are in no way affiliated with the Telcos/Shops that provides the numbers based on our customization. We are not liable for any fees that are incurred during the sign-up process of getting the numbers. You are only charged by us for the customization service of your numbers.

During our number reservation process, you agree that you have given your consent to login into the Telcos' System to reserve the numbers on your behalf upon providing us your login credentials. We will use your personal data provided only for the purposes of this transaction and not disclose this to anyone else who is not authorized.

The Triple Gem Affiliation Consultancy VIP Card Terms & Conditions

Customer Advisory

Triple Gem Affiliation Consultancy Pte Ltd (“TGA”), the holder of the TGA stored value facility Triple Gem Affiliation Consultancy VIP Card, does not require the approval of the Monetary Authority of Singapore. Consumers (“Users”) are advised to read the terms and conditions carefully.

1. Definitions

1.1 The following terms are defined as follows:

“Triple Gem Affiliation Consultancy VIP Card” & Prepaid stored value facility which are sold under TGA’s brand name for payment of TGA Services in Singapore only.

“Card Online Top-up Platform” Points manned by Triple Gem Affiliation Consultancy Pte Ltd staff responsible for top-up of Triple Gem Affiliation Consultancy VIP Card and provision of other services as may from time to time be determined by Triple Gem Affiliation Consultancy Pte Ltd at its sole discretion.

“Triple Gem Affiliation Consultancy VIP Card System” Checking of value and expiry date, or top-up of Triple Gem Affiliation Consultancy VIP Card are to be done at our Main Office by our staff.

“Card Payment Venue” TGA Main office where payment or transaction for services  can be made only with the Triple Gem Affiliation Consultancy VIP Card.

“Venue” Place of business owned and/or leased and operated by Triple Gem Affiliation Consultancy Pte Ltd, its respective employees, officers, tenants, agents and/or any party from time to time appointed by Triple Gem Affiliation Consultancy Pte Ltd to operate business at any of Triple Gem Affiliation Consultancy Pte Ltd’s registered place of business and equipped with the Triple Gem Affiliation Consultancy VIP Card Payment System.

“Payment System” The computerized system operated by Triple Gem Affiliation Consultancy Pte Ltd whereby, inter alia, payment for or transaction of Triple Gem Affiliation Consultancy Pte Ltd Products may be effected by the User using the Triple Gem Affiliation Consultancy VIP Card.

“Services” Services excluding products from time to time made available at all TGA Venue.

“Stored Value” The monetary value paid for and stored in a Triple Gem Affiliation Consultancy VIP Card or the residual value remaining therein from time to time, which may be used by the User for the payment for or transaction of TGA services.

“User” Any person using a Triple Gem Affiliation Consultancy VIP Card to effect transactions for Services  at any TGA Venue (excluding persons who are appointed or authorized to sell the Triple Gem Affiliation Consultancy VIP Card, effect top-ups, or replace the Triple Gem Affiliation Consultancy VIP Card).

1.2 Words importing the singular include the plural and vice versa and, words importing a gender include every gender. References herein to Clauses shall mean the clauses of these 

Terms and Conditions.

2. Relationship

2.1 The Triple Gem Affiliation Consultancy VIP Card is issued by Triple Gem Affiliation Consultancy Pte Ltd and its Terms and Conditions shall bind every User. Triple Gem Affiliation Consultancy Pte Ltd shall only be liable to the User in respect of the Stored Value without any interest accruing.

3. Issuance and Validity of the Triple Gem Affiliation Consultancy VIP Card

3.1 The Triple Gem Affiliation Consultancy VIP Card is issued subject to the payment of the Service Charge and such other fees or charges, if any, as may be imposed from time to time by Triple Gem Affiliation Consultancy Pte Ltd and to these Terms and Conditions. The purchase of the Triple Gem Affiliation Consultancy VIP Card or subsequent use thereof by the User shall be deemed to be acceptance by the User of these Terms and Conditions. The ownership of the Card is bonded only to the Name of the User upon registration only.

3.2 The Triple Gem Affiliation Consultancy VIP Card is valid for a period of 1 year (365 calendar days) from the date of purchase (the “Validity Period”). Upon expiry, there is a grace period of 6 months for the User to renew and/or use up the remaining Stored Value. The Triple Gem Affiliation Consultancy VIP Card can be renewed at Triple Gem Affiliation Consultancy VIP Payment System for any number of times for a further period of 1 year on each renewal, subject to the payment of the Service Charge.

3.3 Where the Triple Gem Affiliation Consultancy VIP Card has not been renewed for 1.5 years or more after expiry, the Triple Gem Affiliation Consultancy VIP Card shall no longer be valid for renewal, top up and/or use  pursuant to and in accordance with Clause 8 hereof.

3.4 Triple Gem Affiliation Consultancy Pte Ltd may at their sole discretion from time to time vary the Validity Period for the Triple Gem Affiliation Consultancy VIP Card.

4. Triple Gem Affiliation Consultancy VIP Card Transactions and Stored Value

4.1 Triple Gem Affiliation Consultancy VIP Card is available for top up value in denominations of $2, $5, $10, $20 and $50; and up to $100 per Triple Gem Affiliation Consultancy VIP Card.

4.2 The Triple Gem Affiliation Consultancy VIP Card shall be used as a means of payment or transaction of services at TGA Venue. During such payment or transaction, the Stored Value in the Triple Gem Affiliation Consultancy VIP Card shall be reduced by the payment or transaction amount. The Stored Value shall also be reduced by deductions made hereunder.

4.3 The Triple Gem Affiliation Consultancy VIP Card can be topped up at Triple Gem Affiliation Consultancy VIP Card Payment System. Topping up a Triple Gem Affiliation Consultancy VIP Card does not automatically extend and/or renew the expiry of the Triple Gem Affiliation Consultancy VIP Card, which must be renewed separately.

4.4 Notwithstanding the aforesaid, Triple Gem Affiliation Consultancy Pte Ltd may reject the use of the Triple Gem Affiliation Consultancy VIP Card for effecting payment for or transaction of TGA Services if:

4.5.1 the Triple Gem Affiliation Consultancy VIP Card is reasonably suspected to have been fraudulently issued, stolen or tampered with;

4.5.2 the Stored Value of the Triple Gem Affiliation Consultancy VIP Card is insufficient or has been exhausted; or

4.5.3 there is any breakdown in the Triple Gem Affiliation Consultancy VIP Card Payment System or part thereof which disables Triple Gem Affiliation Consultancy Pte Ltd from accepting or processing the Triple Gem Affiliation Consultancy VIP Card as a means of effecting payment or transaction

and Triple Gem Affiliation Consultancy Pte Ltd shall not be liable for any loss suffered, if any, by the User as a result thereof unless such loss is the direct consequence of the negligent or wilful default of any of Triple Gem Affiliation Consultancy Pte Ltd employees, in which event, the maximum liability of Triple Gem Affiliation Consultancy Pte Ltd, shall not exceed the aggregate sum of Singapore Dollars Ten Only (S$10) in respect of any one event or connected events regardless of the number of occurrences.

4.6 Triple Gem Affiliation Consultancy Pte Ltd shall not be liable for any defects in the products or services purchased on its premises or for any other disputes concerning the said Products or services.

4.7 Triple Gem Affiliation Consultancy Pte Ltd shall from time to time introduce promotions, discounts and membership offers to the User, all of which will be at its sole discretion.

5. Care and Use of the Triple Gem Affiliation Consultancy VIP Card; Loss or Theft of the Triple Gem Affiliation Consultancy VIP Card

5.1 The User shall:

5.1.1 exercise all due care and diligence in the custody, care and use of the Triple Gem Affiliation Consultancy VIP Card;

5.1.2 not tamper or allow anyone to tamper with the Triple Gem Affiliation Consultancy VIP Card;

5.1.3 not permit the Triple Gem Affiliation Consultancy VIP Card to be used in any unauthorized manner;

5.1.4 not intentionally deface or damage the Triple Gem Affiliation Consultancy VIP Card;

5.1.5 not affix, print or attach anything or matter onto the Triple Gem Affiliation Consultancy VIP Card or otherwise alter, remove or replace any notice, logo or design on the Triple Gem Affiliation Consultancy VIP Card;

5.1.6 not use or attempt to use the Triple Gem Affiliation Consultancy VIP Card through any electronic terminal that is malfunctioning or has broken down.

5.1.7 not trade, exchange or transfer the ownership of the the Triple Gem Affiliation Consultancy VIP Card;

5.2 Any attempt to affix, print or attach anything or matter onto the Triple Gem Affiliation Consultancy VIP Card or otherwise alter, remove or replace any notice, logo or design on the Triple Gem Affiliation Consultancy VIP Card will result in damages that Triple Gem Affiliation Consultancy Pte Ltd may seek against the User.

5.3 If the Triple Gem Affiliation Consultancy VIP Card is wilfully damaged, lost or stolen or if the User is in breach of Clause 5.1 hereof, Triple Gem Affiliation Consultancy Pte Ltd shall be entitled to deduct the Stored Value for transactions effected through the damaged, lost or stolen Triple Gem Affiliation Consultancy VIP Card.

6. Damaged Triple Gem Affiliation Consultancy VIP Cards

6.1 If, in the opinion of Triple Gem Affiliation Consultancy Pte Ltd, that the User’s Triple Gem Affiliation Consultancy VIP Card is damaged or becomes defective on account of normal wear and tear or otherwise through no fault of the User, the User shall be entitled to transfer the remaining Stored Value to a new Triple Gem Affiliation Consultancy VIP Card.

6.2 Subject to paragraph 6.1, Triple Gem Affiliation Consultancy Pte Ltd reserves the right to deal with and to take such course of action as it may think appropriate with respect to the damaged Triple Gem Affiliation Consultancy VIP Card including but not limited to, replacement of damaged Triple Gem Affiliation Consultancy VIP Card; withholding the Stored Value thereof (if determinable) or otherwise.

7. Return and Retention of the Triple Gem Affiliation Consultancy VIP Card

7.1 The Triple Gem Affiliation Consultancy VIP Card remains the property of Triple Gem Affiliation Consultancy Pte Ltd and shall be promptly returned to Triple Gem Affiliation Consultancy Pte Ltd or any TGA Venue upon request by Triple Gem Affiliation Consultancy Pte Ltd subject always to the User’s right to transfer the remaining Stored Value to a new Triple Gem Affiliation Consultancy VIP Card, in accordance to these Terms and Conditions in particular to Clause 8 hereof.

7.2 Triple Gem Affiliation Consultancy Pte Ltd shall be entitled without assigning any reason therefore to retain at any TGA Outlet any Triple Gem Affiliation Consultancy VIP Card which is reasonably suspected to have been fraudulently issued, stolen or tampered with.

8. Refunds

8.1 In compliance to the Payment Services Act 2019, the User is not entitled to receive any refund of the remaining Stored Value from Triple Gem Affiliation Consultancy Pte Ltd. Users are encouraged to use up the remaining Stored Value in the Triple Gem Affiliation Consultancy VIP Card.

9. Determination of Value

9.1 For the purpose of determining the Stored Value of the Triple Gem Affiliation Consultancy VIP Card, the value as determined by any Triple Gem Affiliation Consultancy VIP Card Retail Counter and/or the Outlet Manager from either the value recorded in the Triple Gem Affiliation Consultancy VIP Card or Triple Gem Affiliation Consultancy Pte Ltd’s central records shall, save for manifest error, be deemed conclusive and binding against the User.

10. Disclaimers and Exemptions

10.1 Notwithstanding anything to the contrary contained herein, Triple Gem Affiliation Consultancy Pte Ltd, its respective officers, employees, contractors and / or agents shall not be liable in any way to the User for any losses (including any indirect, special or consequential losses), damages, expenses, claims, liabilities and costs (including cost on a solicitor and client basis) that the User may incur or suffer in connection with or arising from

10.1.1 the issue or use of the Triple Gem Affiliation Consultancy VIP Card;

10.1.2 any delay, suspension, discontinuance or failure in the issuance of the Triple Gem Affiliation Consultancy VIP Card;

10.1.3 any period when the processing of the use of the Triple Gem Affiliation Consultancy VIP Card for payment is unavailable due to any disruption, defect, damage, breakdown in or failure (collectively “malfunction”) of the Triple Gem Affiliation Consultancy VIP Card, the Payment System (including any data processing system, the network system or its associated equipment) whether or not due to anything beyond the control of any party or of their respective officers, employees, contractors or agents;

10.1.4 any delay or any inability to use the Triple Gem Affiliation Consultancy VIP Card for any reason whatsoever, including the unavailability due to the malfunction of Triple Gem Affiliation Consultancy VIP Card Payment System or damage to or defect in the Triple Gem Affiliation Consultancy VIP Card;

10.1.5         the Triple Gem Affiliation Consultancy VIP Card being rejected by any TGA Card Online Top-up Platform

10.1.6 any inability to retrieve any data or information on the Triple Gem Affiliation Consultancy VIP Card; and/or

10.1.7 any delay or inability to perform any of its obligations due directly or indirectly to the malfunction of any machine or communication system, industrial dispute, war, Act of God, or anything outside the control of any party or of their respective officers, employees, contractors or agents;

provided that the same is not caused by the gross negligence or wilful default of Triple Gem Affiliation Consultancy Pte Ltd or any of its respective officers.

10.2 Not withstanding anything to the contrary contained herein, the maximum liability of Triple Gem Affiliation Consultancy Pte Ltd to the User under these Terms and Conditions and at law shall not exceed in aggregate the sum of Singapore Dollars Ten only (S$10) per Triple Gem Affiliation Consultancy VIP Card or the Stored Value of the User’s Triple Gem Affiliation Consultancy VIP Cardas at the date the User’s claim arises, whichever is the lesser.

10.3   Updates on our candle rituals, including any biweekly or monthly contributions, will be provided at our discretion and according to our internal schedule.

Please note that this initiative is not intended as a donation collection. Support for our candle rituals allows us to undertake meaningful actions through our own initiative.

11. Indemnity

11.1 The User shall indemnify and hold harmless Triple Gem Affiliation Consultancy Pte Ltd in respect of any and all damages, losses, costs (including costs on a full indemnity basis) and expenses suffered or incurred by Triple Gem Affiliation Consultancy Pte Ltd or any third party by reason of any breach or non-compliance by the User of these Terms and Conditions or by Triple Gem Affiliation Consultancy Pte Ltd enforcing any of these Terms and Conditions or preventing any breach thereof.

12. Variation

12.1 In purchasing the Triple Gem Affiliation Consultancy VIP Card, the User is deemed to have consented to Triple Gem Affiliation Consultancy Pte Ltd’s Terms and Conditions and any variations that Triple Gem Affiliation Consultancy Pte Ltd may from time to time implement.

12.2 Triple Gem Affiliation Consultancy Pte Ltd reserves the right to add to, delete from, vary or otherwise amend all or any of these Terms and Conditions at any time by publication thereof at appropriate locations at TGA Venue, and/or Triple Gem Affiliation Consultancy VIP Card Payment System, or https://triplegem.asia/terms-and-conditions or such other premises as may be determined by Triple Gem Affiliation Consultancy Pte Ltd. The User’s continued use of the Triple Gem Affiliation Consultancy VIP Card after the date of such notification shall be deemed to be the User’s acceptance of such revised Terms and Conditions.

13. Governing Law

13.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore. Each of the parties mentioned herein hereby irrevocably and unconditionally submits to the non-exclusive jurisdiction of the Courts of Singapore for all purposes in relation to these Terms and Conditions.

13.2 These Terms and Conditions may be translated into other languages but in the event of any inconsistency or uncertainty arising there from, this English version shall prevail over any other version.

14. Contracts (Rights of Third Parties) Act (CAP.53B)

14.1 A Person who is not a party to these Terms and Conditions has no right under the Contracts (Rights of Third Parties) Act (Cap.53B) to enforce any term of these Terms and Conditions.

15. Trademarks

15.1 The TGA logo is a registered Trademark of Triple Gem Affiliation Consultancy Pte Ltd.